Broken Pieces: SlimPlate System set is made of luxury quality fine bone china and can break during shipping. If you found a broken piece(s) in your SlimPlate System set shipped to you, please contact us via [email protected]' for replacement. Please send a picture of broken piece(s) so we can send you the correct replacement and also we can tell our shipping company to be more careful with this fragile item.

30 day money back guarantee: We know SlimPlate System is awesome but we want you to have the peace of mind when you join this program. If you are not happy for any reason, you can return your SlimPlate System fine bone china set back to us to the following address for a full refund (excluding shipping fees). We treat all our members equally and fairly so after 30 days no refunds will be issued and no exceptions will be made.

Missed payments on installment plan: Sometimes missed payment can happen especially when a credit card expires. Please note that the a missed payment will void your membership until paid and you may lose access to current and future video lessons and tips. To restore membership, please add a valid credit card number to your account asap. If you are unable to pay, please notify us and return the SlimPlate Set to the following address. No refund will be issued.

Returns Address:

SlimPlate System

Ace Medical Weight Loss Center, LLC

744 Arden Lane, Suite 100 (Returns Dept.)

Rock Hill, SC 29732

email: [email protected]

phone: (803) 325 1111